Support / Workout Service

Workout Service Support

For RaceFlow setup, workout sessions, metric availability, platform plans, bug reports, or privacy questions, contact Team Baba by email.

Official Contact

[email protected]

We review support messages on business days and reply by email when follow-up is needed.

What We Can Help With

Inquiries are handled through one official email channel so we can keep context and respond responsibly.

Workout Setup

Contact us if you need help creating a multi-stage workout, setting targets or time, changing exercise order, or understanding the workout flow.

Current iPhone Release

If workout stages do not behave as expected, include the device model, operating-system version, and the affected screen in your message.

Workout Value Availability

The current version does not access Apple Health. Values that are not measured or received are shown as unavailable instead of zero.

Android Roadmap

Android support is planned as the next mobile-platform expansion. It is not included in the current App Store submission.

Bug Reports and Feedback

For freezes, display problems, incorrect summaries, missing metrics, or improvement ideas, describe the screen and steps where the issue occurred.

What To Include In Your Email

Specific details help us understand the situation faster and prepare a useful response.

  1. RaceFlow app version
  2. Device model
  3. Operating-system version
  4. Screen or workout stage where the issue occurred
  5. Steps to reproduce the issue and any additional details

App-Specific Privacy Policies

Privacy policies are managed separately for each app because features, permissions, and data handling may differ.

Workout Service information and marketing content are available at https://teambaba.net/products/workout-service/.